Terms & Conditions

TERMS & CONDITIONS

Living Charged LLC
Last Updated: October 2025

1. Company Information

Business Name: Living Charged LLC
Public Business Address: 2910 State Street, Omaha, Nebraska 68112
Registered Business Address (Private): 2432 Titus Avenue, Omaha, Nebraska 68112
Email: livingcharged@gmail.com
Governing Law: State of Nebraska, United States

Living Charged LLC (“Living Charged,” “we,” “us,” or “our”) provides mobile, in-home, mail-in, and shared workspace device repair services, as well as the sale of refurbished devices and accessories. By using our services, the customer (“you,” “your,” or “Client”) agrees to the following Terms and Conditions.

2. Services

Living Charged offers professional repair and refurbishment of mobile devices, tablets, and related electronics throughout the United States.
Services may be performed at the Client’s location, through mail-in service, or at a shared workspace utilized by Living Charged.
From time to time, Living Charged may perform repairs at third-party facilities or shared workspaces for scheduling or quality reasons. Such use does not constitute a legal partnership or ownership interest with those facilities.

3. Payments and Deposits

Payment is due immediately upon completion of the repair service.
Repairs totaling over $100 require a $20 deposit at the time of booking. This deposit is non-refundable unless Living Charged cancels or fails to complete the repair.
All repairs are subject to a $20 minimum service fee.
For mobile or in-home visits, a $25 diagnostic or service fee may apply if the customer cancels after inspection, provides incorrect model or device information, fails to appear, or refuses service.
Accepted forms of payment include Visa, Mastercard, CashApp, and Venmo.
Apple Pay and PayPal are not accepted at this time.

4. Refund Policy

Living Charged’s standard remedy for customer dissatisfaction or product issues is a repair redo at no additional charge.
Cash refunds may be issued only if Living Charged confirms an error on its part that cannot be remedied through rework.
Refunds are available within seven (7) to fourteen (14) days of the original service date.
No refunds are provided for repairs that have been started or completed, except where Living Charged is at fault.

5. Warranty

All replacement parts are covered by a limited lifetime warranty for manufacturer defects only.
Warranty coverage does not include:
- Physical or accidental damage (drops, cracks, liquid damage, etc.)
- Misuse, tampering, or damage caused by third parties
- Loose screens, which are not covered under warranty but may be serviced at a discounted rate
Warranty coverage applies to parts only, not labor or installation.
If a defect is verified under warranty, Living Charged will replace the affected part at no cost to the Client

6. Customer Responsibilities

Clients are solely responsible for backing up personal data prior to repair.
Living Charged is not responsible for:
- Loss or corruption of data, files, or settings
- Forgotten passwords or locked devices
- The integrity of customer data during repair
Clients must disclose any prior repairs, modifications, or existing damage before service.
Devices left unclaimed after 30 calendar days from the date of completion may be considered abandoned and may be recycled, resold, or disposed of at Living Charged’s discretion.

7. Limitation of Liability

To the fullest extent permitted by law:

Living Charged LLC shall not be liable for indirect, incidental, special, or consequential damages arising from repair services or product use, including but not limited to data loss, loss of functionality, or device damage unrelated to the performed repair.
Living Charged’s total liability for any claim shall not exceed the total amount paid by the Client for the specific service or product giving rise to the claim.

8. Dispute Resolution

Living Charged encourages private resolution of any disputes.
If a resolution cannot be reached privately, the matter shall be governed by the laws of the State of Nebraska.
Both parties agree to waive any right to participate in a class action lawsuit or collective claim.
Living Charged reserves the right to require binding arbitration before formal court proceedings

9. Intellectual Property

All content, service models, logos, and materials associated with Living Charged LLC remain the exclusive property of Living Charged LLC.
Clients retain ownership of their devices and personal data but may not reproduce or distribute Living Charged’s intellectual property without written consent.

10. Policy Updates

Living Charged LLC reserves the right to amend these Terms & Conditions at any time without prior notice.
The most current version will always be made available on our official website or provided upon request.
Continued use of our services constitutes acceptance of the updated Terms.

11. Contact

For questions regarding these Terms or any of our services, please contact:
📧 livingcharged@gmail.com
📍 Living Charged LLC
2910 State Street, Omaha, NE 68112