Accessibility Policy

ACCESSIBILITY STATEMENT
Living Charged LLC
Last Updated: October 2025

Our Commitment to Accessibility

At Living Charged LLC, we believe that technology and repair services should be accessible to everyone. We are committed to ensuring that people of all abilities can access, understand, and interact with our website, mobile services, and repair programs.

We strive to provide a website experience that is inclusive, user-friendly, and consistent with recognized accessibility standards. While accessibility is an ongoing effort, we are dedicated to improving our online and in-person experiences for all customers.

Website Accessibility

Our website, hosted on the Wix platform, is built using modern, accessible design principles. We continuously review our digital content to make sure it is compatible with most assistive technologies, including:

Screen readers
Keyboard navigation
Voice recognition software
Text-to-speech and magnification tools

We aim to ensure that users can navigate our website, submit forms, schedule repairs, and make purchases without barriers.

Accessibility Support and Communication

If you experience any difficulty using our website or services, we are here to help.
You can reach us through any of the following methods:

📧 Email: livingcharged@gmail.com
📞 Call or Text: 402-709-9873
💬 Social Media: You may also contact us through our verified social media accounts. Please note that social media responses may take slightly longer.

We will review your inquiry promptly and take reasonable steps to address your accessibility concerns.

In-Person and Mobile Service Accessibility

Living Charged LLC provides mobile, in-home, and mail-in device repair services.
We understand that mobility and accessibility needs vary by customer. If you require accommodations—such as extended appointment times, specific communication preferences, or non-contact service options—please let us know when booking your repair.

Our team will make every reasonable effort to ensure your experience is comfortable, safe, and accessible.

Ongoing Efforts

Accessibility is not a one-time project—it’s an ongoing process.
As our company grows and expands into eCommerce, refurbished device sales, and new service offerings, we will continue improving the accessibility of our website and customer touchpoints.

We periodically review our digital content, customer feedback, and third-party tools to maintain and improve usability for all.

Feedback and Continuous Improvement

Your feedback helps us serve you better.
If you have suggestions or encounter accessibility barriers, please contact us at:
📧 livingcharged@gmail.com

Please include the web address or page where you experienced the issue, a description of the problem, and your preferred contact method. We value your input and will work promptly to resolve any concerns.

Future Compliance Goals

While we currently strive to align with recognized accessibility principles, Living Charged LLC intends to formally adopt and document a specific Web Content Accessibility Guidelines (WCAG) compliance level as our digital ecosystem expands.

This Accessibility Statement will be reviewed and updated regularly as our business, technology, and accessibility initiatives evolve.